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Overview
What is Icertis?
Icertis supports contract lifecycle management (CLM). The analyst-validated Icertis Contract Intelligence (ICI) platform aims to turn contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Icertis boasts users…
Recent Reviews
Popular Features
- Contract creation (11)7.878%
- Contract database (11)7.474%
- Approval process (12)6.969%
- Contract sharing (11)6.868%
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What is Icertis?
Icertis supports contract lifecycle management (CLM). The analyst-validated Icertis Contract Intelligence (ICI) platform aims to turn contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs.…
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- Competitors
- Tech Details
- FAQs
What is Icertis?
Icertis supports contract lifecycle management (CLM). The analyst-validated Icertis Contract Intelligence (ICI) platform aims to turn contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Icertis boasts users among iconic brands and disruptive innovators who use Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+ countries.
Icertis Features
Contract Authoring Features
- Supported: Contract creation
- Supported: Contract templates
- Supported: Clause library/saved fields
- Supported: Integration to CPQ
- Supported: PDF generator
- Supported: Contract attachments
- Supported: Guided logic
Contract Collaboration Features
- Supported: Contract sharing
- Supported: Contract editing
- Supported: Contract merge
- Supported: Collaborating on contracts
- Supported: MS Word plug-in
- Supported: Approval process
- Supported: Parallel approvals
- Supported: Interdepartmental workflows
Contract Monitoring Features
- Supported: Contract database
- Supported: VORs
- Supported: Contract search
- Supported: Contract milestone reminders & alerts
- Supported: Custom contract reports
- Supported: Tracking contract status
- Supported: Salesforce integration
- Supported: Compliance check
Icertis Screenshots
Icertis Videos
Introducing Icertis Contract Intelligence
The Icertis platform structures and connects contracts so business moves faster, with every intent realized and every obligation met.
Icertis Contract Intelligence for Consulting and IT Services is a tailor-made contract management solution leveraging AI to process contracts at scale while reducing risk and improving performance.
Every Contract Has a Purpose. When contracts go unfulfilled, potential goes untapped. Icertis aims to transform the contracting process so that the purpose of every contract is fully realized.
Icertis Contract Intelligence for Retail helps retailers and their supply chain partners deliver for customers around the world.
The ICI Promotions, Rebates and Royalties App. The ICI Promotions, Rebates & Royalties app Designed to maximize the return on promotional budgets and improve speed to market.
The ICI Collaboration Portal App, that expands the capabilities of the Icertis Contract Intelligence (ICI) platform.
The ICI Obligation Management App aims to reduce risk and improve compliance at enterprise scale.
Icertis Integrations
Icertis Competitors
Icertis Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
| Supported Countries | Australia, Austria, Belgium(Dutch), Belgium(French), Brazil, Canada(English), Canada(French), China, Czech, Denmark, Finland, France, Germany, Great Britain, Greece, Hong Kong, Hungary, India, Israel, Italy, Japan, Korea, Latin America, Malaysia, Mexico, Netherlands, New Zealand, Norway, Norway, Poland, Portugal, Russia, Saudi Arabia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland(French), Switzerland(German), Taiwan, Turkey, United States(English), United States(Spanish) |
| Supported Languages | Arabic, Afrikaans, Albanian, Amharic, Armenian, Assamese, Azerbaijani, Basque (Basque), Belarusian, Bangla, Bosnian, Bulgarian, Catalan, Cherokee, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dari, Dutch, English, Estonian, Filipino, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hausa, Hebrew, Hindi, Hungarian, Icelandic, Igbo, Indonesian, Inuktitut (Latin), Irish, isiXhosa, isiZulu, Italian, Japanese, Kannada, Kazakh, Khmer, K'iche', Kinyarwanda, KiSwahili, Konkani, Korean, Kurdish, Kyrgyz, Lao, Latvian, Lithuanian, Luxembourgish, Macedonian, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian (Cyrillic), Nepali, Norwegian, Odia, Persian, Polish, Portuguese (Brazil), Portuguese (Portugal), Punjabi, Quechua, Romanian, Russian, Scottish Gaelic, Serbian (Latin), Serbian (Cyrillic), Sesotho sa Leboa, Setswana, Sindhi, Sinhala, Slovak, Slovenian, Spanish, Swedish, Tajik (Cyrillic), Tamil, Tatar, Telugu, Thai, Tigrinya, Turkish, Turkmen, Ukrainian, Urdu, Uyghur, Uzbek (Latin), Vietnamese, Welsh, Wolof, Yoruba |
Frequently Asked Questions
PandaDoc and Workday Strategic Sourcing are common alternatives for Icertis.
Reviewers rate Clause library/saved fields highest, with a score of 8.1.
The most common users of Icertis are from Enterprises (1,001+ employees).
Icertis Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 5% |
| Enterprises (more than 500 employees) | 95% |
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Reviews and Ratings
(47)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Users have praised the software for its ability to cater to their CMS software requirements and effectively manage different types of contracts. The software streamlines and digitizes the entire contract lifecycle management process, allowing users to author contracts without needing legal involvement for every interaction, resulting in time and cost savings. It has also been commended for its automation capabilities, including contract negotiations, the creation of relevant templates, and facilitating digital sign-off. Reviewers appreciate the ease of use, support, and service provided by the software. They have also found the search features and deviation approval setup to be helpful. Additionally, the software serves as a central repository for all contracts, allowing for easy search and retrieval of existing contracts and ensuring that validity and renewal terms are not missed. Users have seen improvements in contract turnaround time, contract status visibility, and audit integrity through the automation of contracting processes. The software also helps establish consistency, create a process where there was none before, and serves as a centralized repository for all contract documents. It provides an accurate audit trail, efficient governance of organizational rules, and demonstrates accountability. Furthermore, it offers meaningful insights from data for making business decisions and enables effective follow-up on all contracts. Overall, users find that the software saves time, centralizes data, is easy to use from anywhere, streamlines the contracting process, improves approval flow and document repository for faster turnaround on contracts. It enhances controls around the contracting process and delivers a transparent contracting process with accelerated time to value. The software is also scalable and allows for the use of templates for multiple types of agreements. It is used by various business teams enterprise-wide, supporting self-service and complex approval processes.
Users commonly recommend the following improvements and best practices for ICertis:
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Careful planning and process improvement: Reviewers suggest that the implementation of ICertis should be carefully planned and improvements should be made to existing processes to ensure a smooth transition and effective utilization of the tool.
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Integration with other technologies and improved user interface: Users recommend integrating ICertis with other technologies to enhance its functionality and efficiency. Additionally, they suggest improving the user interface for a more intuitive and user-friendly experience.
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Involvement of a business analyst and executive buy-in: It is recommended to involve a business analyst during the implementation process of ICertis to ensure proper understanding and alignment with business needs. Furthermore, getting executive buy-in is suggested for successful adoption and support throughout the organization.
Attribute Ratings
Reviews
(1-8 of 8)Companies can't remove reviews or game the system. Here's why
October 05, 2023
Icertis Review
We needed to centralize all our contracts in one place and centralize our contracting processes as much as we can. Icertis houses our contracts. For now it is primarily to ensure they are all in one place.
- Create templates
- Create attributes
- Reporting
- Interface is kind of clunky
- More ability for administrators to independently make changes without relying on support
April 28, 2023
Obligation Management makes our end users' lives easier!
As the system admins, our team uses Icertis with several integrations to manage obligations and commitments for the end users. They are able to track their SLAs digitally and in real-time to receive credits for the business when their is downtime, etc. This was a really cumbersome process before they were in the system, and details were often overlooked. Now, we are saving the company time, and money with our favorite ICI feature- Obligation Management!
- Obligation Management
- Discover AI
- Elastic Search capability
- Discover AI
- customer service
- support tickets meeting deadlines
April 03, 2023
Icertis - a love to be improved
contract data base and standardized process
- support
- well structured process provided
- ultimately problem solving, besides offering quick support
- easy to understand
April 03, 2023
iCertis well suited for all organization types
iCertis is intended to solved CMS requirement to manage and track all type of contracts with customers, vendors
- NDA
- MSA
- Dashboard and reports
- Analytics
- AI based features
- Implementation partners
- Support
December 01, 2022
ICertis Review
Contract management. Product keeps contracts in one place and has a workflow for review, approvals and execution.
- User interface
- Technical Support
- Resolving issues
- Cost for every enhancement - bundles and discount for long-term customers
June 23, 2022
Great platform with room for improvement
We utilize Icertis for our end to end process flows from request until executed. We were having issues with having many processes outside of the system, and we were able to take advantage of the workflow in order to ensure a great audit history and ensure all contracts return to the systems post execution.
- Ease of Configuration
- Cutomization
- Great User Interface
- SLA times for support
- Ease of custom reports
May 14, 2022
A good solution for the right team
We use Icertis enterprise-wide for a variety of agreement types. We process about 13k agreements a year. We have some self-service processes and some nonself services processes and Icertis can support both. We have some pretty complex approval steps and Icertis can handle the level of complexity we throw at it from an approval perspective. The only caveat I would share with any organization is that it can take a decent amount of work to maintain high levels of complexity and you want to make sure that you have the appropriate support for this.
- Handling of complex approval logic
- being able to swap approvers mid process
- handling of supporting documents and others
- Template management and deployment into production
- too much down time to implement changes
- searching not as intuitive and requires too many clicks
Kemper uses Icertis for vendor agreement review workflow. It’s used as an agreement intake tool, legal and security review workflow, and as a repository for contracts. The procurement team also uses it for other purposes related to contract and vendor management.
- Routes contracts for review
- Informs you of the status of your contract review request
- Contracts repository
- I’d like to see a graphical dashboard showing the history of my requests by vendor, with links to associated executed agreements